FTC Consumer Response Center 1-877-382-4357

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Additional Resources

Other Resources

Safety Checklist
Verify A Charity

Periodically we get calls from charities asking for donations. When there is a crisis (e.g., hurricane, flood, tornado, war, etc.), these calls seem to increase. Scammers will take advantage of a crisis to get you to donate money to help during a time of crisis.

The Anatomy Of A Scam

R.O.S.E. has a federal copyright on this Infographic, do not use or disseminate without the express written permission of R.O.S.E. Resources/Outreach to Safeguard the Elderly.

Helpful Tips For Mobile Devices

Silence Unknown Callers

Is your phone ringing off the hook? You might be on the Do Not Call Registry but unfortunately, scammers ignore the registry. Blocking numbers used to be a good idea but scammers use many different phone numbers. Here is some helpful information.

10 Best Spam Call Blockers for iOS and iPhone in 2022

If you're tired of robocalls and spam calls on your iPhone, there's goodnews. You can install call blocking apps for iOS that work well and can help protect you from annoying scam callers. Find out which are the bestfree and paid apps to block spam calls on your iPhone.

How to Block Spam Calls and Text Messages

Learn how to fight the scourge of unsolicited rings and pings from spammers, scammers, and telemarketers.

Accessibility Options on Your Smart Phone

If you’re having vision or hearing challenges while using your smart device try
adjus5ng your accessibility seongs.

How to add a Legacy Contact for your Apple ID

A Legacy Contact is someone you choose to have access to the data in your Appleaccount after your death. Learn about the information that’s shared with your LegacyContact and how to add one or more Legacy Contacts.

Helpful Tips

Senior Guide

No matter what, if you get an unexpected phone call never give any personal information. Hang up the phone and do some research, and call the official phone number to inquire.

Smart Device Guide

If you have a Smart TV or Device, the default PIN code is probably 0000 or something similar. Change it!

Reporting a Fraud or Scam

Why should you talk to someone and report a fraud or scam?

Antivirus Software

Have a good Antivirus software on your computer. This will help detect malicious software from infecting your computer. Once the antivirus software is installed, make sure that it stays on and is up to date.

Passwords

People use passwords that are often very easy to crack – and often times reuse passwords. People want to use something that is easy to remember so they use their child’s name, a birthdate, a pet’s name, etc.

Freezing your Credit

Anyone can freeze their credit for free, even if your identity has not been stolen.

Credit Monitoring and Alerts

Credit monitoring and alerts will give you an alert about any activity involving your credit. While this can quickly bring a potential problem to your attention...

Data Breaches

Did you recently get a notice that says your personal information was exposed in a data breach? Did you lose your wallet? Or learn that an online account was hacked? Depending on what information was lost, there are steps you can take to help protect yourself from identity theft.

Tips and Tools

A list of tips and tools to use.

How To Avoid A Scam

Four Signs That It’s a Scam

Fraud Alert And Credit Freeze What Is The Difference

Looking for ways to protect your identity? Here are two options to consider.

How To Stop Unwanted Calls

How to stop unwanted calls on your cell or home phone.

Unwanted Calls

You pick up the phone and hear a recorded message — a robocall — or a live person selling something. Maybe it’s not who your caller ID said it was. It’s frustrating, and you just want it to stop.

Fraud Scams

Check Washing Fraud

Check washing fraud is when someone intercepts your check, uses chemicals to wash away the ink, and rewrites the check to their benefit. Sometimes they will leave your signature intact or they will fraudulently sign the check.

Deed Fraud Scam

Deed fraud is on the rise in Arizona and across the United States. The Attorney General's office warns Arizonans of a disturbing trend with deed fraud over the last couple of years.

Elder Fraud Reports

Scams

Phishing Emails
FTC Gift Card Scams
FTC Grandparents Scams
FTC Imposter Scams
FTC Home Repair Scams
FTC Online Dating Scams
FTC Money Mule Scams
FTC Tech Support Scams
FTC Phone Scams

Identity Theft

FTC Identity Theft - Military Personnel
FTC Recovering From Identity Theft Plain And Simple
FTC Identity Theft - A Recovery Plan
FTC Identity Theft - What To Do
FTC Medical Identity Theft

Multi Factor (Or 2 Factor) Authentication

Multi Factor (or 2 Factor) Authentication

Passwords are not enough these days to secure your accounts. Multi factor, or 2 factor, authentication (MFA or 2FA) is an extra layer of security for your accounts.

Wizer 2 Factor Authentication Cheat Sheet

IRS Resources

Beware Of Ghost Preparers

The Internal Revenue Service reminds taxpayers to avoid "ghost" tax return preparers whose refusal to sign returns can cause a frightening array of problems. It is important to file a valid, accurate tax return because the taxpayer is ultimately responsible for it.

Dirty Dozen

The Internal Revenue Service today continued its "Dirty Dozen" tax scams with a warning for people to watch out for predators using tax-related schemes ranging from fake charities to scams targeting seniors and immigrants.

Dirty Dozen - 2

The Internal Revenue Service today kicked off the week with the 5th item on its 2022 annual Dirty Dozen scams warning list, with a sad reminder that criminals still use the COVID-19 pandemic to steal people's money and identity with bogus emails, social media posts and unexpected phone calls, among other things.

Dirty Dozen - 3

As the 6th item on the 2022 "Dirty Dozen" scams warning list, the Internal Revenue Service today cautioned taxpayers with pending tax bills to contact the IRS directly and not go to unscrupulous tax companies that use local advertising and falsely claiming they can resolve unpaid taxes for pennies on the dollar.

Dirty Dozen - 4

Suspicious communications in all its forms designed to either trick, surprise or scare someone into responding before thinking is No. 7 on the 2022 "Dirty Dozen" scams warning list, the Internal Revenue Service announced today, warning everyone to be on the lookout for bogus calls, texts, emails and posts online to gain trust or steal.

Dirty Dozen - 5

The Internal Revenue Service today wrapped up its annual "Dirty Dozen" scams list for the 2022 filing season, with a warning to taxpayers to avoid being misled into using bogus tax avoidance strategies.

How To Avoid Fraud And Scams After A Disaster

Criminals and fraudsters often see disasters as an opportunity to take advantage of victims when they are the most vulnerable, as well as the generous taxpayers who want to help with relief efforts.

Protect Personal And Financial Information Online

The IRS and Security Summit partners remind people to take these basic steps

Remain On Alert To Phone Scams During Tax Season

With the 2017 tax season underway, the IRS reminds seniors to remain alert to aggressive and threatening phone calls by criminals impersonating IRS agents. The callers claim to be IRS employees, but are not.

Scammers Work Year-Round; Stay Vigilant

As the new year begins, the Internal Revenue Service reminds taxpayers to protect their personal and financial information throughout the year and watch out for IRS impersonation scams, along with other schemes, that try to trick people out of their hard-earned money.